When you first call into us please do bring everything with you. We will weigh your gold and measure your gemstones to see what is suitable for remodelling. Some pieces are not suitable for melting and old stones can be broken or chipped – we will advise on what to use for your new piece and what is best to set aside.
Some people come to us with a very clear idea of what they want. Other people are not so sure and that is not a problem. Depending on the flow and direction of our conversation with you, we will be able to show you sketches and images of pieces of jewellery that we have previously made as well as giving you pieces from our collections to try on. These will give you a feel for what is possible and will give us an idea of what you do and don’t like.
The most important decision to be made before coming to see us is the type of piece you would like – a ring, a necklace, a bangle, earrings, cufflinks? Once you have made that decision we can guide you through the design process.
We will take note of all of the relevant details and be back in touch within a couple of days with further information – ideas, options, sketches and quotes. It is worth taking the time to get these things right.
We will always try to work within a customer’s budget. There’s no point in working on designs and ideas that are beyond the budget so do let us know if you have a particular price in mind. Once we have worked out the exact details, we will email quotes to you. We take 20% to secure the order and the balance is payable on collection.
This is when you sit back and relax and our Jewellers get to work! Remodelling orders generally take 5 – 6 weeks. That said, we always try to work within a customer’s time frame so if you have a particular deadline, please do let us know and we will do what we can to meet it. Once the main body of the jewellery has been made you have the opportunity to view it, check the sizing and make any small adjustments if necessary.
This is the fun bit! We will let you know as soon as your order is ready for collection. We love Remodelling and we hope you will too! It gives us the opportunity to work on something very special and unique for you, which is a great honour. You will have a bespoke piece of jewellery which has an interesting and personal story behind it, which we want you to enjoy and treasure for years to come.